Week 5March 16 – March 21, 2026

Week 5 – RMS Development & Network Troubleshooting

ALINDECO
36 Hours Logged

Narrative

Week 5 began on March 16 with the start of development for the system we discussed two weeks ago. Although this system is considered a challenge project and not a required output for us, it is intended to be useful for the company itself. The day was focused oadn understanding the expected scope and preparing the initial direction for implementation.

On March 17, I started the day by updating my journal. After that, we were asked to go to the production office for cable management. We first identified and prepared all the required tools and materials, including a crimping tool, UTP Cat5e cable, RJ45 connectors, a TP-Link 5-port Gigabit Desktop Switch (TL-SG1005D), and screws for mounting the switch on the wall.

The main issue we encountered that day was that the internet link on one desktop was only reaching 100 Mbps instead of 1000 Mbps. After troubleshooting, we found that the problem was the cable. We created a new temporary LAN cable connection between the router and the new switch, installed the switch first, connected all needed LAN lines, and tested the output. Sir Jhong also redid the RJ45 connection from the switch to the desktop, but there was still no change. He then redid the crimping on the other cable end at the main switch in the engineering office. After reconnecting the desktop directly to the new switch, the gigabit speed was restored and the issue was resolved. Later that afternoon, I continued working on the Request Management System (RMS).

March 18 started by we reviewing the list of computers subscribed to ESET and cross-checked it against the BICOL MasterList WorkStation provided by our mentor.

ESET is endpoint security software (antivirus and threat protection) used to monitor and protect computers from malware and other security risks. Through cross-checking, we identified which desktops still need Windows 11 upgrades, storage upgrades, renaming, domain joining, and ESET registration updates.

On March 19, I continued working on the inventory system and printed a sample QR format to present to the admin head. Later, we created another LAN cable for CCTV connection in production management. We were also asked to troubleshoot a desktop in the production department because the user reported that it had not turned on for one day.

During diagnostics, our mentor tested the power supply by jumpering pins, then we opened the system unit and checked the RAM. After cleaning and reseating, the desktop booted with one RAM module installed. When we added the second RAM, the system showed error code 0xc0000221 (blue screen). Removing the secondary RAM restored normal boot, so we concluded that the second RAM stick was faulty and left it removed.

The final workday of the week, March 20, was focused on further clarification of the system planned for the purchasing department. I explored existing systems related to our project and helped clarify the expected workflow to align the planned solution with the department's actual process.

Photo Gallery

Insights

What I Learned

This week strengthened both my systems and infrastructure skills. I learned how to progress from planning to actual implementation in RMS, how to systematically isolate network speed issues, and how cabling quality can directly affect link speed. I also gained a clearer understanding of endpoint security tracking through ESET and asset cross-checking.

Challenges Encountered

The main challenge was troubleshooting why a desktop stayed at 100 Mbps instead of 1000 Mbps. Even after replacing one cable end, the issue remained until the other end was re-crimped from the main switch side. Another challenge was handling a non-booting desktop where we had to test components one by one and verify that the secondary RAM was the source of the blue screen.

Skills Gained

System Requirement Clarification RMS Development UTP Cable Crimping Gigabit Link Troubleshooting Switch Installation ESET Endpoint Monitoring Desktop Hardware Diagnostics Inventory QR Preparation